What is CakeyBums?

CakeyBums is an online store specializing in women's athletic wear, activewear, and athleisure wear. We offer a curated collection of leggings, shorts, sweats and more designed to enhance and accentuate your glutes, ensuring both style and functionality for your active lifestyle.

How can I place an order?

To place an order, simply browse our website and add your desired items to the cart. Proceed to the checkout page, where you can review your order and enter your shipping and payment details. Once your order is confirmed, we'll process it and send you a confirmation email.

What are the shipping times and costs?

Shipping times and costs may vary depending on your location and the chosen shipping method. We strive to process orders within 1-3 business days. You can find more specific information about shipping times and costs during the checkout process.

What if my item hasn't shipped?

If your item hasn't shipped, don't worry! Shipping times may vary depending on the product type and availability. For regular products, we strive to process and ship orders within 1-3 business days. However, if the item is a pre-order, please allow up to two weeks for it to be shipped out. We will keep you informed every step of the way through email updates, ensuring you are aware of the status of your order.

Do you offer international shipping?

Yes, we offer international shipping to various countries. During the checkout process, you can select your country from the available shipping options.

How long does shipping take for international orders?

International shipping times may vary based on the destination country and shipping method chosen. Generally, international orders may take 1-4 weeks for delivery, depending on customs clearance and local postal services.

Can I track my order?

Absolutely! Once your order is shipped, we'll send you a tracking number via email. You can use this tracking number to monitor the status and location of your package.

What is your return policy?

We want you to be satisfied with your purchase. If for any reason you are not happy with your order, you can return it within 30 days of delivery for a full refund or exchange. Please refer to our Returns Policy for detailed instructions.

Are your products true to size?

We strive to provide accurate sizing information for each product. Please refer to our sizing chart for guidance. or our product page if we suggest a different size. If you have any doubts or need further assistance, don't hesitate to reach out to our customer support team.

How do I contact customer support?

You can contact our friendly customer support team via email at cakeyteam@cakeybums.com. We're here to help with any questions, concerns, or inquiries you may have.

Do you offer discounts or promotions?

Yes, we frequently offer special promotions, sales, and discounts. Stay updated by subscribing to our newsletter and following us on social media to be the first to know about our exciting offers. We also offer a referral and rewards program that offers special discounts.

Can I cancel or modify my order after it's placed?

We aim to process orders quickly. If you need to cancel or modify your order, please contact our customer support team as soon as possible. We'll do our best to accommodate your request if the order hasn't been shipped yet.

I have more questions. How can I get in touch?

If you have any further questions, concerns, or need assistance, please don't hesitate to reach out to our customer support team. You can contact us via email at cakeyteam@cakeybums.com. We're here to provide excellent service and support throughout your shopping journey.

How often do you restock your products?

At CakeyBums, we understand the importance of offering a variety of products to our valued customers. Each item may have different restocking schedules based on popularity and availability. However, as a general practice, we aim to restock our products on a monthly basis.

Why do some items take longer to restock?

The restocking time for each item may vary due to factors such as manufacturing lead times, sourcing high-quality materials, and ensuring our products meet our strict quality standards. We want to provide you with the best possible products, which may sometimes require a bit more time.

Can I receive notifications when items are restocked?

Absolutely! We encourage you to sign up for our newsletter and create an account on our website. By doing so, you will receive timely updates and notifications about restocked items, new product launches, and exclusive offers.

How can I find out when a specific item will be restocked?

If you are waiting for a particular item to be restocked, please feel free to reach out to our customer support team. They will be more than happy to provide you with the latest information on the expected restock date for that item.

Are restocked items guaranteed to be available for purchase?

While we do our best to meet customer demand, restocked items may still be in high demand and sell out quickly. We recommend making your purchase promptly once the item is restocked to secure your desired products.

Can I suggest items to be restocked?

Of course! We value your feedback and appreciate your input. If there's a specific item you would like to see restocked, please let us know through our customer support or feedback channels. Your suggestions help us better understand your needs and preferences.